Overview

Join a fast-paced, team-oriented clinic where your clinical skills and critical thinking are truly valued. This role offers a great balance of patient care, administrative work, and cross-functional collaboration all within a supportive and growing team.

Schedule

• Full-time | 40 hours per week
• Monday-Friday (No weekends, no holidays)
• Hours: 7:00 AM - 3:30 PM
• Certification Required

Location & Accessibility

1633 N Capitol Ave, Suite 760, Indianapolis, IN

• Flat-top employee parking surrounding the building
• Paid garage parking available

Additional Information

• 3 Medical Assistants + 8 Registered Nurses
• Culture: Growing, Active, Values-Based
• Strong emphasis on recognition and work-life balance
• ~50% patient interaction
• ~50% documentation and administrative work
• Up to 32+ scheduled visits per day, plus walk-ins and workers' comp cases
• Volume fluctuates based on hiring cycles and seasonal demand (flu season is busiest)
• Fast-moving environment driven by organizational onboarding needs
• Conduct employee health assessments (in-person and virtual for out-of-state candidates)
• Room patients and assist providers with clinical visits
• Charting and documentation in the EMR
• Manage email communication and follow-ups
• Support front desk operations when needed (cross-trained coverage)

You'll do well on this team if you are:

• A quick learner with strong clinical judgment
• Confident working independently and making decisions
• Tech-savvy with solid computer and email communication skills
• Motivated by staying busy, productive, and engaged

Growth Opportunities

• Opportunities for interdepartmental leadership roles
  • Example: medication safety champions and initiative leads
  • Medical Assistant Career Ladder

Why Join This Team

• Excellent work-life balance (no weekends or holidays)
• Recognition-driven environment
• Exposure to a broader scope of practice than traditional MA roles
• This is not a routine MA job, it blends clinical work, employee health, and operational support
• You'll build decision-making skills and autonomy, not just follow workflows
• Ideal stepping stone for MAs who want to grow into leadership or specialized roles

Why IU Health

Join Indiana's leading healthcare system focused on compassionate, patient-centered care and community impact.

Benefits Designed for You: Benefits Designed for You

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program (bi-weekly financial incentives)

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.